Kim Luna

Issue #18: Most Affordable and Fastest Way to Start Your ITSM Journey

Kim Luna

Issue #17: Why Integrating Incident and Asset Management Drives Strategic Value

Kim Luna

Issue #16: 3 Practical Reasons for Building Knowledge Library

Kim Luna

Issue #15: The Most Often Overlooked Aspect of Solutions—Retention Policies

Kim Luna

Issue #14: The Hidden Costs of In-House Developed Solutions

Kim Luna

Issue #13: 3 Key Signs That You're Waiting Too Long to Retire IT Assets

Kim Luna

Issue #12: Effective Coaching - Focus on One Key Lesson Per Individual

Kim Luna

Issue #11: The Power of Storytelling to Move Ideas

Kim Luna

Issue #10: Keeping Perspective: Learning to Respond - Not React to Feedback

Kim Luna

Issue #9: Clarity is Key - Understanding the Impact of Ambiguous Goals

Kim Luna